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703-729-9022

faqs

 

 

Is your cloud SaaS solution hosted and managed in the US?

Yes, it is hosted in a data center on the East Coast of the US. The disaster recovery sites are located across the West Coast. The cloud infrastructure is FedRAMP approved to meet the federally mandated infrastructure requirements.

Is the software developed and supported in the US?

Yes, our products are developed and supported in the US at our headquarters in the Washington, DC metro area.

Do you have a demo version?

Yes, following a walkthrough of the software, you will be given access to our demo system for 30 days to “test drive” the system.

What are the main benefits for adopting a web-based product?

All progressive software vendors are adopting a web-based approach for many beneficial reasons. It is easier and cheaper for IT to support, there’s no need for multi-site distribution of software, and the distribution process becomes cheaper as a whole. There is no client software on your laptops or workstations. Updates are easier to deploy.

Is MathCraft Security Technologies just cloud-based?

No. We are one of the only businesses in our field to offer our products as cloud-based AND on-premise solutions.

How are the software licensed?

Access Commander is licensed on a concurrent user basis. ViSi Commander is per workstation and Portal Commander is on a monthly subscription. The cloud services are on a monthly subscription as well. 

 

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